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postal regulation

The postal sector is changing fast. As the traditional market enters a steep decline, e-commerce is driving rapid and unprecedented growth in parcel delivery - all of which has an impact on the way the sector is regulated.

At Cullen International, we provide independent and expert insight into the past, present and future of EU postal regulation. Subscribe to our intelligence services, and we’ll help you to stay informed as the sector evolves and to understand how that evolution affects you.

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general topics covered

Universal service obligations

Use our Postal service to stay informed on the steps taken by regulators to maintain the sustainability of the universal service despite the decline in traditional postal volumes. Track and compare different national regimes, and anticipate new rules and reforms taking place at the EU level. Topics covered include :

  • Postal Services Directive
  • Universal service scope and changes
  • Price caps
  • Funding
E-commerce

E-commerce has led to rapid growth in the parcel sector, driving providers to innovate and diversify to rise to new challenges and meet changing consumer expectations. As national and EU level regulation is now increasingly focusing on this area, our intelligence services provide an essential independent resource on this transformative trend. Topics covered include:

  • Horizontal consumer protection rules
  • Postal sector rules on parcel delivery
  • Alternative means of delivery
  • VAT and customs

latest intelligence

European Commission signals possible delay to EU Delivery Act proposal
13 May 26 Peter Dunn

The European Commission is continuing to develop a future proposal for an EU Delivery Act. However, the Commission’s proposal might not be published before the end of 2026, as had been indicated previously. Consideration of the EU Delivery Act was a key focus of the papers and discussions that took place on 6–8 May in Cologne during the EUI’s 34th conference on postal and delivery economics.

Commission publishes a summary of responses to its Delivery Act consultation
12 May 26 Armen Ghalumyan

Most respondents, including the European regulators group for postal services and PostEurop, argued that the future postal regulatory framework should ensure a minimum EU-level universal service obligation while providing member states with sufficient flexibility to adjust the national USO to their specific circumstances and user needs.

BIPT consultation reveals constraints in Belgium’s growing parcel locker market
21 April 26 Virginie Alloo

Belgium’s parcel locker networks are expanding rapidly, but stakeholders point to uneven deployment and limited interoperability. This was reflected in a communication published by the postal regulator BIPT, which also included several proposals aimed at improving the functioning of the parcel locker market in Belgium.

Commission: Poland may compensate postal operators for providing certain free services
16 April 26 Monika Kačeriaková

The European Commission approved state aid of PLN 12.7m (approximately €3m) for Poland to compensate postal operators for providing free services to blind and partially sighted persons and to libraries over a five-year period until 2030.

European postal developments – 1Q 2026
08 April 26 Armen Ghalumyan

Main developments on postal policy and regulation in Europe in the three months from January to March 2026

European Parliament and Council reach political agreement on EU customs reform
03 April 26 Celine Senay

The European Parliament and the Council of the European Union reached a political agreement on the reform of the Union Customs Code proposed by the European Commission in May 2023. The co-legislators accepted the Commission’s proposals and further agreed to introduce rules on a parcel handling fee, make e-commerce platforms responsible for complying with customs rules and provide for financial penalties for those which systematically break their customs obligations.

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upcoming events

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19 May 26 Online Recent changes in European postal regulation
23 June 26 Brussels, Belgium Better regulation for a better world?

get in touch

For more information about our Postal service, please contact :

Armen Ghalumyan phone: +352 661 90 80 45 armen.ghalumyan@cullen-international.com