postal regulation

The postal sector is changing fast. As the traditional market enters a steep decline, e-commerce is driving rapid and unprecedented growth in parcel delivery - all of which has an impact on the way the sector is regulated.

At Cullen International, we provide independent and expert insight into the past, present and future of EU postal regulation. Subscribe to our intelligence services, and we’ll help you to stay informed as the sector evolves and to understand how that evolution affects you.

general topics covered

Universal service obligations

Use our Postal service to stay informed on the steps taken by regulators to maintain the sustainability of the universal service despite the decline in traditional postal volumes. Track and compare different national regimes, and anticipate new rules and reforms taking place at the EU level. Topics covered include :

  • Postal Services Directive
  • Universal service scope and changes
  • Price caps
  • Funding
E-commerce

E-commerce has led to rapid growth in the parcel sector, driving providers to innovate and diversify to rise to new challenges and meet changing consumer expectations. As national and EU level regulation is now increasingly focusing on this area, our intelligence services provide an essential independent resource on this transformative trend. Topics covered include:

  • Horizontal consumer protection rules
  • Postal sector rules on parcel delivery
  • Alternative means of delivery
  • VAT and customs

latest intelligence

UK government and Ofcom respond to the recent parliamentary committee report on postal services regulation
12 November 26 Armen Ghalumyan

The May 2026 report challenged Ofcom, the UK communications regulator, to change its approach to deliver better regulation of the postal market. In its response to the report, the regulator emphasised that it would continue monitoring Royal Mail’s performance over the next six months and would take enforcement action as needed. The government stated that its ongoing consultation on the revision of the employment status framework would contribute to a more level playing field for Royal Mail and its competitors and that it will consider if further statutory reforms are required to protect the universal service.

European Commission 2027 work programme foresees “digital transformation, simplification and copyright package”
05 November 26 Javier Huerta Bravo

The package could include the review of the Digital Decade Policy Programme, the review of the Directive on Copyright in the Digital Single Market and a targeted legislative initiative addressing AI-related copyright issues and online piracy of live and time-sensitive content.

Czech Republic reverses its law raising the possible compensation for the postal universal service
26 October 26 Jan Cisar

The Czech parliament adopted an amendment to the postal law which restores the previous maximum compensation to reimburse Czech Post for the net cost of providing the postal universal service. The government could not reimburse Czech Post for its performance of the universal service in 2025 under the higher compensation cap for procedural reasons.

European postal developments – 3Q 2026
23 October 26 Armen Ghalumyan

Main developments on postal policy and regulation in Europe in the three months from July to September 2026

Ofcom proposes to extend the price cap on Royal Mail’s second class letters for one year
22 October 26 Armen Ghalumyan

The current safeguard cap, due to expire on 31 March 2027, applies to a basket of second class letter products and allows price increases no faster than inflation as measured by the consumer price index. The proposed one-year extension will maintain the price cap until 31 March 2028. Ofcom will then decide on the long-term pricing framework for the postal universal service.

Posti in talks to deliver government mail through its digital mailbox
16 October 26 Michael van Maris van Dijk

Posti, the Finnish universal service provider, announced it is in talks with the government to provide official communications through its OmaPosti digital mailbox service. The announcement followed the entry into force of an act amending the law on electronic administrative services on 1 September 2026.

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