European postal markets are undergoing profound transformation.
Declining letter volumes, the rapid growth of e-commerce, increasing environmental pressures and evolving user expectations are reshaping both the sector and its regulatory framework.
At the same time, policymakers and regulators are rethinking key concepts such as universal service, market boundaries and consumer protection - while new horizontal rules (e.g. e-commerce, sustainability, customs and VAT) are becoming increasingly relevant.
In this changing landscape, understanding how regulation is applied in practice - and how it may evolve - is essential for anyone working in or alongside the postal and delivery sector.
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